SOAK STUDIO

original paintings by Melinda K


Shipping + Returns


Australian Shipping

Standard Delivery:  3-5 days for delivery once posted.

Express Delivery:  1-2 days for delivery once posted.

International Shipping

Please allow 2-4 weeks for your delivery to arrive.  It's usually at the 2 week length, but customs and local posties can occasionally delay the process.


Returns & Exchanges

Although I hope it never happens, if your order is damaged or incorrect, please contact me straight away!  Email me a photo of the damage or incorrect product so I can work out the best way to help you.  Depending on the situation, I will either replace the product, or refund your money at my discretion.

I do my very best to represent artwork colours correctly, but please note that back lit screens display colour slightly differently than pigments on paper.  I will exchange artwork or refund a purchase once I receive it back in it's original condition.  All return shipping is at purchases expense.

Commissions:  I will send you progress photos throughout the process, and once delivered, refunds and exchanges no longer apply, except in the case of damage.

Sale items are sold as is, and cannot be returned.

Contact me directly here.